How the workshop runs
During the session, we'll walk you through:
The main UX issues identified in your product
A prioritized list of usability problems based on their impact
A high-level heuristic evaluation of the user experience
Actionable recommendations for improving usability, conversions, and the overall user experience
An opportunity to discuss your product, ask questions, and explore potential solutions together
By the end of the workshop, you'll have a clear understanding of your product's biggest UX challenges and a prioritized action plan for what to improve first.
This workshop is a good fit if
Design for peopleYou’re considering a comprehensive UX audit but would like a quicker, lower-commitment assessment first.
The workshop gives you a clear picture of your product’s current UX health, highlights the most critical usability issues, and helps you decide whether deeper UX improvements are needed.
As a resultWhat your team walks out with
A brief competitor UX analysis
A prioritized list of the key usability findings
A high-level heuristic evaluation of your product
Actionable recommendations for improvement
A clear roadmap highlighting what to fix first and where to focus your UX efforts
You’ll leave the session with a clear understanding of your product’s strengths, weaknesses, and the next steps to improve the user experience.
Other services
Workflow UX Audit
A focused review of a single user journey inside your app: onboarding, checkout, email campaign creation, account registration, or any other critical workflow. If one specific flow is bleeding users, this is where we look first.
High churn and low retention inside a specific workflow
Deep Product UX Audit
A comprehensive evaluation of your entire product from both a usability and a business perspective. When retention is dropping across the product and no one can point to the root cause, a deep UX audit finds it.
Broad, product-wide retention loss with no clear root cause
Product Heuristic Evaluation
A fast, expert review of your product against established UX heuristics and usability best practices. The quickest way to find out whether your product has serious UX problems before committing to a deeper audit.
Suspected usability issues with no evidence to justify a full UX audit
F.A.Q.
We focus on digital products with real complexity: fintech, CRM, marketing and SEO tools, MedTech, EdTech, PropTech, and AI-based apps, across both web and mobile. If your product has heavy logic and multi-step flows, it is squarely in our wheelhouse.
Start with the problem, not the deliverable. If a single flow is underperforming, a Workflow UX audit is enough. If retention is dropping across the whole product, a Deep product UX audit finds the root cause. Not sure? Book a call and we will point you to the smallest engagement that solves your problem.
We can, but we rarely recommend it. The analytics stage is where we turn assumptions into evidence, and skipping it means designing in the dark. If you already have solid research, we will review it and move straight to design; if you do not, a short discovery pays for itself.
It depends on how wide the problem is. Choose a Workflow UX audit for one specific journey, a Deep product UX audit when the whole product is losing users with no clear cause, and a Product heuristic evaluation when you need a fast expert read before committing to a larger project.
Timelines depend on scope, but most audits take one to three weeks, and a full product design engagement runs from a few weeks to a couple of months. After a short scoping call we give you a concrete timeline before any work starts.
We use AI to move faster without cutting corners: accelerating research synthesis, exploring more design directions early, and automating the repetitive parts of delivery. Every decision that reaches your product is still made by a senior designer.
Let’s design a product
people understand
Need a stronger UX for your platform? Tell us a little about your product and we will get back to you with a clear next step.